Cookies Policy

PGL S.A. uses cookies to provide a first-rate service. PGL S.A. makes every effort to respect the privacy of users visiting the * websites. This Policy defines the principles of using cookies collected through the website. 

What are cookies?

Cookies are data in the form of small alphanumeric (text) files, which are saved on the user’s computer when the user visits our website (or updated during a subsequent visit). They are, in particular, text files stored on the user’s device to facilitate using the pages on the website. They contain the name of the website from which they originate, the duration of their storage on the device and a unique number.

Data collection:

In line with the established practice of most WWW sites, we store http requests addressed to our server. The resources browsed are identified by URL addresses. Please find below a detailed specification of the information stored in the server log files: 

  • public IP address of the computer from which the request was received (this can be the user’s computer);
  • name of the client station – if possible, identified through the HTTP protocol;
  • user name given during the authorization process;
  • time of receipt of the request;
  • first line of the HTTP request;
  • HTTP response code;
  • number of bytes sent by the server;
  • URL address of the page visited by the user previously (referer link) – if the user visited the Office webpage through a reference
  • information on the user’s browser;
  • information on the errors that occurred during the HTTP transaction.

This data is not associated with any specific individuals browsing through the Office webpages. In order to ensure a first-rate service, we occasionally analyse the log files to find out which pages are visited the most frequently, which web browsers are used, whether the page structure contains any errors, etc.

How do we use cookies on our website?

We do not collect or process any information that would allow direct identification of personal data. No personal data left on our website is transferred to any third parties without the requisite consent of the user for its processing. Our website uses cookies for statistical purposes (statistics of visits to our website) and to ensure the correct functioning of our website and provide more personalized content.


Content personalization
Cookies are used to modify the content of webpages to the users’ preferences and optimize the use of the webpages. They allow identification of the user’s device and proper display of the webpage which is modified to the user’s individual needs.

Creating statistics
Cookies collected for statistical purposes help us understand how the website users use the webpages, so that we can improve their structure and content.

Maintaining user session
Session – an object that saves the details of a client connection on the server for some time. A separate session is created for each client, so that the information concerning different users of the webpage does not mix.


Our website uses the following cookies:

  • session cookies

these are temporary files stored on the user’s device until he/she logs out, exits the webpage or closes the browser.

  • persistent cookies

they are stored on the user’s device over the period defined in their parameters or until they are removed by the user.

Our website uses the following types of cookies:

  • efficiency cookies, which enable collecting information on the use of our webpages;
  • functional cookies, which enable saving the settings chosen by the user and personalizing the interface, e.g. as regards the language selected or the user’s region, font size, page view, etc.




A number of web browsers by default allow storing cookies on the user’s terminal device. Website users may change their cookie settings at any time. The settings may be changed to block the automatic operation of cookies in the web browser settings or inform the user each time cookies are saved on his/her device. Detailed information on the possibility and methods of using cookies is available in the software (web browser) settings.

For more information on cookies, please see the “Help” section in the web browser menu.

Google Chrome

Please click the menu (top right corner), the Settings tab > Show advanced settings. In the “Privacy” section please click the Content Settings button. In the “Cookies” section you may change the following cookie settings:

– Deleting cookies
– Blocking cookies by default
– Accepting cookies by default
– Saving cookies and webpage data by default until the browser is closed
– Defining exceptions for cookies from specific webpages or domains

Internet Explorer

In the browser menu (top right corner): Tools >Internet Options > Privacy, Website button. Set the level with the scrollbar, accept changes by clicking OK.

Mozilla Firefox

In the browser menu: Tools > Options > Privacy. Activate the Firefox field: “will use user settings”.
Cookies are used (or not) depending on whether the ‘Accept cookies’ option has been selected.


From the browser menu: Tools > Preferences > Advanced
Cookies are used (or not) depending on whether the ‘Cookies’ option has been selected.


Select Preferences in the Safari drop-down menu and click Security. The security level is selected in the “Accept cookies” area.

If cookies are switched off or blocked, our website may not work correctly. If your browser accepts cookies, it means that you accept the use of cookies on our website.


Data controller:

The controller of your personal data is Polska Grupa Lotnicza Spółka Akcyjna with its registered office in Warsaw, ul. Komitetu Obrony Robotników 43, 02-146 Warsaw, KRS: 0000717327, or through the contact form provided on (PGL S.A.).

Data Protection Officer:

In matters relating to the processing of your personal data, you may contact our Data Protection Officer. The DPO may be contacted at the following email address: or in writing at the address of our registered office provided in the “Data Controller” section.

The purposes and legal basis of processing:

We process personal data with the use of cookies for the following purposes:

1) modifying the content of the webpages to your preferences and optimizing the use of the webpages; in particular, data collected with the use of cookies enables identifying the user’s device and proper display of the webpage modified to the user’s individual needs; and

2) preparing statistics that will help to understand how the webpage users use the websites in order to improve their structure and content;

The legal basis for the processing of your personal data is our legitimate interest consisting of the need to provide a first-rate service, ensure the security of service and perform analyses.

Categories of recipients:

Your personal data may be transferred exclusively to entities providing selected services to PGL S.A. (including marketing, advertising and IT services) within the scope which is necessary to provide such services.

Storage period:

Data stored for the purposes of:

1) modifying the content of the webpages to the user’s preferences and optimizing the use of the webpages – is kept until the cookies are cleared in the browser;

2) preparing statistics that help to understand how the webpage users use the websites in order to improve their structure and content – is stored in an aggregated and anonymized form for 5 years from its collection.

Your rights:


You have the following rights in connection with the processing of your personal data:

1) the right to access the content of your personal data by requesting PGL S.A. to grant access to or send a copy of a complete set of your personal data processed by PGL S.A. and information on the processing of your data;

2) the right to demand rectification of your personal data by indicating incorrect personal data about you;

3) the right to delete your personal data; PGL S.A. may refuse to delete data in the circumstances specified by law;

4) the right to demand the processing of your personal data be restricted;

5) the right to object to the processing of your personal data.

To exercise these rights, please contact us by any means of communication.

The right to object

Since we process your data based on our legitimate interest, you may object to the processing of your data at any time on the grounds of your individual situation.

6) You also have the right to file a complaint with the regulator (the President of the Personal Data Protection Office).

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